Atlantis Recruitment Brisbane Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and to handling your personal information openly and transparently. This Privacy Policy explains what personal information we collect, how we collect it, why we collect it, and how we hold, use, disclose and protect it. It also explains how you can access or correct the information we hold about you, and how you can make a privacy complaint.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By providing your personal information to us, or by using our website or services, you agree to your personal information being handled as set out in this Policy.
1. What is Personal Information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether or not it is recorded in a material form.
Sensitive information is a special category of personal information that includes information about your health, racial or ethnic origin, criminal record, religious or political beliefs, membership of a professional or trade association, sexual orientation, and biometric information. We only collect sensitive information where it is reasonably necessary for our functions and you have consented, or where the collection is otherwise required or authorised by law.
2. Personal Information We Collect
The types of personal information we collect depend on your relationship with us. This may include:
Candidates and job seekers
- Name, contact details (postal address, email address and phone number) and date of birth
- Employment and education history, qualifications, skills, training and licences
- Your resume/CV, cover letters, work samples and the results of skills assessments
- Right-to-work, visa, residency and citizenship status
- Referees you nominate and the outcomes of reference checks
- Results of pre-employment, background, police or other relevant checks, where applicable and with your consent
- Tax file number, superannuation details and bank account details, where we place you in a role or process payroll
- Emergency contact details
- Any other information you choose to provide to us
Clients and business contacts
- Name, job title and business contact details
- Information about your organisation and its recruitment requirements
Website users
- Technical information such as your IP address, device and browser type, the pages you visit and how you use our website, collected through cookies and analytics tools
3. How We Collect Personal Information
Where it is reasonable and practicable to do so, we collect personal information directly from you. We may collect personal information:
- Directly from you — when you register with us, apply for a role, submit your resume, complete a form, attend an interview, or communicate with us by phone, email or in person
- Through our website, job boards and recruitment platforms
- From third parties — such as your nominated referees, recruitment platforms, background-checking providers and your authorised representatives, with your consent where required
- From publicly available sources — such as professional networking and social media sites
- From our clients — in the course of providing recruitment services
If we receive personal information about you that we did not request, we will determine whether we could have collected it under this Policy. If not, and if it is lawful and reasonable to do so, we will destroy or de-identify that information.
4. Anonymity and Pseudonymity
Where it is lawful and practicable, you have the option of dealing with us anonymously or by using a pseudonym — for example, when making a general enquiry. However, in most cases we will need to know who you are and collect your personal information in order to provide recruitment services and introduce you to potential employers.
5. Why We Collect, Hold, Use and Disclose Personal Information
We collect, hold and use personal information for purposes connected with our recruitment and business operations, including to:
- Provide recruitment, placement and related services
- Assess your suitability for roles and present you to potential employers
- Verify your identity, qualifications and right to work
- Conduct reference, background and other relevant checks
- Manage payroll, contractor and employment arrangements
- Communicate with you about opportunities, applications and our services
- Respond to your enquiries and provide support
- Improve our website, services and business operations
- Comply with our legal and regulatory obligations
- Any other purpose you would reasonably expect, or that is permitted or required by law
6. Direct Marketing
From time to time we may use your contact details to send you information we think may be of interest to you, such as job opportunities, industry updates and information about our services. You can opt out of receiving marketing communications at any time by using the unsubscribe facility in our emails or by contacting us using the details in this Policy. We will not use sensitive information for direct marketing without your consent.
7. Disclosure of Personal Information
We may disclose your personal information to:
- Prospective employers and clients, for the purpose of presenting you for roles, with your consent
- Our service providers and contractors — such as IT and cloud-hosting providers, background-checking providers, payroll providers and professional advisers — who help us operate our business
- Referees you have nominated
- Government agencies, regulators or law enforcement, where required or authorised by law
- A purchaser or successor, in the event of a sale, merger or restructure of our business
We require our service providers to handle personal information consistently with this Policy and the APPs. We do not sell personal information.
8. Overseas Disclosure
Some of our service providers — for example, cloud-hosting and software providers — may store or process personal information on servers located outside Australia. Where we disclose personal information to an overseas recipient, we take reasonable steps to ensure the recipient handles your information in accordance with the Australian Privacy Principles. The countries in which such recipients are likely to be located include the United States.
9. Storage and Data Security
We hold personal information in secure electronic systems and, where applicable, in secure physical records. We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure, including by:
- Using secure digital systems, encryption and access controls
- Restricting access to personnel who need it to perform their role
- Requiring our staff to maintain the confidentiality of personal information
- Securely destroying or de-identifying information that is no longer required
10. Data Breaches
We have procedures in place to respond to actual or suspected data breaches. If a data breach is likely to result in serious harm to any individual whose personal information is involved, we will take steps to contain and assess the breach and will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).
11. How Long We Keep Personal Information
We keep personal information only for as long as it is needed for the purposes described in this Policy, or for as long as we are required to keep it by law. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it. If you are a candidate, you may ask us to remove your information from our database at any time by contacting us.
12. Accessing and Correcting Your Personal Information
You may request access to the personal information we hold about you, and ask us to correct it if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please contact us using the details in this Policy. We will respond within a reasonable period.
There is generally no charge for making a request, although in some cases we may charge a reasonable fee to cover the cost of providing access. In limited circumstances permitted by law we may decline a request; if we do, we will explain our reasons in writing and let you know how you can complain about that decision.
13. Cookies, Website Analytics and Advertising
Our website may use cookies and similar technologies to help it function properly, remember your preferences, and understand how the website is used. We may also use analytics tools (such as Google Analytics) that collect information about website usage. You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if you do so.
We use the Meta Pixel (provided by Meta Platforms, Inc.) on our website. The Meta Pixel uses cookies and similar technologies to collect information about your visit — such as the pages you view and actions you take (for example, submitting an enquiry form) — and shares that information with Meta. We use this information to measure the effectiveness of our advertising on Facebook and Instagram and to show our ads to people who have visited our website or taken similar actions (sometimes called retargeting). Meta may also use this information in accordance with its own data policy, available at facebook.com/privacy/policy. You can opt out of interest-based advertising from Meta through your Facebook or Instagram ad preferences (facebook.com/adpreferences), and you can limit tracking generally by managing cookies in your browser settings.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information to them.
15. Making a Complaint
If you have a concern or complaint about how we have handled your personal information, please contact us using the details below. We will acknowledge your complaint and aim to respond within a reasonable time, generally within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phoning 1300 363 992.
16. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or our legal obligations. The current version will be published on our website and will show the date it was last updated. We encourage you to review this Policy periodically.
17. Contact Us
If you have any questions about this Policy or about how we handle your personal information, please contact us: